您可以至充值教程查询相关充值方式。
充值教程位置:点击右下『我的』- 点击中间的『帮助中心-常见问题』- 即可在左上看见『充值教程』。
您可以至充值教程查询相关充值方式。
充值教程位置:点击右下『我的』- 点击中间的『帮助中心-常见问题』- 即可在左上看见『充值教程』。
按照正确充值方式,充值后约15分钟会自动上分,若15分钟后还未上分请进线联系在线客服,我们会立即为您核实处理。
若您询问的是人民币充值订单,会请您提供清晰的成功支付凭证截图,以便核实处理。
凭证需有转账日期、时间、金额、显示详细收款方和付款方资讯。
若您询问的是USDT充值订单,会请您提供清晰的成功支付凭证截图,以便核实处理。
凭证需有转账日期、时间、金额、显示收付地址和哈希值,不接受TRONSCAN、Ethereum等公开网站的截图页面当作凭证核实。
请您联系在线客服并提供付款成功的支付凭证及说明订单情况(未按照提单金额充值),我们会立即为您核实处理。
【温馨提醒:充值时请务必至前台提单,按照正常程序充值,依系统提示金额付款,切勿修改金额,如造成核实困难导致款项无法上分,会有需要自行承担此金额的风险】
平台充值需要与游戏号相符的实名充值,若使用非实名代充付款,款项无法查收,损失将自行承担。
请您联系在线客服并提供付款成功的支付凭证及说明订单情况(保留充值记录重复支付),并提供保留充值记录的原成功支付凭证,我们会立即为您核实处理。
【温馨提醒:充值时请务必至前台提单,按照正常程序充值,依系统提示金额付款,收款号不定期更换,请勿保留充值记录重复支付或修改金额,如造成核实困难导致款项无法上分,会有需要自行承担此金额的风险】
请您确认付款账户是否有收到冲账款项,如未收到退款,请联系在线客服并提供付款成功的支付凭证及说明订单情况(收款方资讯填写错误),我们会立即为您核实处理。
请联系在线客服并提供付款成功的支付凭证及说明订单情况(未按照提单渠道充值方式支付),我们会立即为您核实处理。
请联系在线客服并提供付款成功的支付凭证及说明订单情况(未依照小数点金额支付),我们会立即为您核实处理。
充值订单如果已经超时,请勿强行支付,以免造成核实困难导致款项无法上分,会有需要自行承担此金额的风险。
请您再次重新提交充值订单后,于付款页面上在规定的时间内进行付款即可。
平台只支援TRC/ERC20协议,如果您支付的币别错误,请联系在线客服并提供付款成功的支付凭证及说明订单情况(USDT支付错误币别),我们会立即为您核实处理
Please refer to the Recharge Tutorial.
The deposit will be automatically credited in about 15 minutes after recharging. If the amount is not credited after 15 minutes, please contact our online customer service and we will verify and handle it for you immediately.
If you are inquiring about a USDT deposit order, you will be asked to provide a clear screenshot of the successful payment receipt for verification and processing.
The proof must include the transfer date, time, amount, payment address and hash value. Screenshots of public websites such as TRONSCAN and Ethereum will not be accepted as proof for verification.
Please contact our online customer service and provide proof of successful payment and the status of the order. We will verify and process it for you immediately.
[Reminder: When recharging, please be sure to recharge according to the amount prompted by the system. Do not modify the amount. If it causes verification difficulties and the amount cannot be credited, you will need to bear the risk of this amount yourself.]
Platform recharge requires real-name recharge that matches the game account. If you use non-real-name recharge to pay, the money cannot be credited and the loss will be borne by yourself.
Please contact our online customer service and provide proof of successful payment(s) and the status of the order. We will verify and process it for you immediately.
[Reminder: When recharging, please be sure to go through the recharging procedure anew. Please do not keep the recharge record to make duplicate payments or modify the amount. If it causes verification difficulties and the amount cannot be credited, you will need to bear the risk of this amount yourself]
Please check if you have received a refund in your payment account. If you have not received the refund, Please contact our online customer service and provide proof of successful payment and the status of the order. We will verify and process it for you immediately.
Please contact our online customer service and provide proof of successful payment and the status of the order. We will verify and process it for you immediately.
Please contact our online customer service and provide proof of successful payment and the status of the order. We will verify and process it for you immediately.
If the recharge order has timed out, please do not make the payment to avoid verification difficulties that may result in the amount not being credited, and you will be at risk of having to bear the amount yourself.
Please resubmit the recharge order and make the payment within the specified time on the payment page.
The platform only supports TRC/ERC20 protocol. If you pay in the wrong currency, please contact our online customer service and provide proof of successful payment and the status of the order. We will verify and process it for you immediately.